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Productivity

Meeting Expectations in a Remote World: Adapting Your Communication Style for Virtual Meetings

Productivity

Meeting Expectations in a Remote World: Adapting Your Communication Style for Virtual Meetings

Adapt your communication style for effective virtual meetings. Learn how to set up your space, prepare, engage participants, and leverage software for remote success.
Published on
June 13, 2024

The modern business landscape has embraced remote work to cater to employees' evolving needs and preferences while enhancing operational flexibility. This shift allows organisations to reap the benefits of a distributed workforce. The COVID-19 pandemic accelerated the adoption of remote work, forcing everyone to adapt quickly with minimal preparation. Many organisations and individuals assumed that the same meeting etiquette applied to physical and virtual meetings, leading to a rude awakening. In a remote work environment, virtual meetings carry greater significance.

In the past, when everyone worked in an office, managers could request updates by simply stopping by an employee's desk. However, this is not possible in a remote setting. As a result, meetings serve not only as a means of communication but also as an assessment tool for evaluating an employee's well-being and contribution to the organisation. The mindset shift between physical and virtual meetings is as stark as night and day.

This article aims to outline the necessary expectations for meetings in remote work and provide guidance on adapting your communication style for virtual meetings to project confidence and understand the expectations.

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Refining Communication Styles for Virtual Meetings

Setting Up Your Virtual Meeting Space

Preparing for a successful virtual meeting involves more than simply choosing the right video conferencing platform. It's about establishing expectations for effective communication and collaboration. Before clicking the "Join Meeting" button, take a moment to ensure your tech setup is up to par.

First, conduct a test run to verify that your microphone, camera, and internet connection are functioning properly. The last thing you want is to be in the middle of a meaningful conversation only to be interrupted by frustrating technical issues. 

Whether using screen sharing to illustrate key points, utilising chat functions for quick exchanges, or even adding a touch of personality with virtual backgrounds, mastering these tools can elevate your meeting experience from ordinary to exceptional. 

Scheduling and Preparation

When scheduling meetings, consider all participants' time zones and provide clear instructions on how to join. This helps ensure everyone is on the same page and knows what to expect. Investing in extra preparation can lead to more productive and efficient virtual meetings.

Some key steps to take when preparing for a virtual meeting include:

  1. Agenda: Create a clear and concise agenda outlining the meeting's objectives, topics to be discussed, and allocated time for each item. Share the agenda with participants in advance, allowing them to prepare accordingly.

  2. Materials: Compile any necessary materials, such as presentations, documents, or reports, and distribute them to attendees before the meeting. This enables participants to review the content and come prepared with questions or insights.

  3. Roles: Assign roles to meeting participants, such as a facilitator to keep the discussion on track, a timekeeper to ensure adherence to the agenda, and a note-taker to record key points and action items.

  4. Expectations: Communicate expectations for participation, such as encouraging active engagement, minimising distractions, and maintaining a professional demeanour throughout the meeting.

Engaging Participants in Virtual Meetings

Maintaining Eye Contact and Body Language

In the absence of physical presence, create a sense of connection by simulating natural eye contact by positioning your camera at eye level. Utilise expressive gestures and facial expressions to convey enthusiasm and clarity, helping to engage participants and maintain their attention throughout the meeting.

Encouraging Active Participation

Go beyond passive listening. Invite participants to discuss their views or thoughts by asking open questions intended to serve the purpose of all participants. Consider using tools such as questionnaires and breakout rooms to stimulate participation. Promote a jovial and all-inclusive ambience for every team member to take part.

Software for Facilitating Smooth and Productive Virtual Communication

Beyond basic video conferencing, specialised software for online collaboration further enhances teamwork and productivity in virtual settings. Performance management tools like Peoplebeam facilitate one-on-one meetings,  progress tracking, streamlining workflows and ensuring everyone stays on the same page.

Moreover, technological advancements continue to drive innovation in remote communication, with features like AI-powered transcription and translation, virtual whiteboarding and augmented reality transforming how teams collaborate and communicate online. These tools enhance efficiency and promote inclusivity by breaking language barriers and accommodating diverse communication preferences.

The bottom line

Adapting to virtual meetings in a remote work environment requires a thoughtful approach to communication and preparation. Organisations can ensure that their virtual meetings are effective and productive by refining communication styles, setting up a conducive virtual meeting space, and actively engaging participants. It is also important to leverage technology to facilitate essential communication and enhance collaboration and inclusivity across diverse teams. As we continue to navigate the nuances of remote work, the ability to conduct impactful virtual meetings will remain a vital skill in the digital workplace.

FAQs

What are some examples of icebreakers or team-building activities for virtual meetings?

Some examples of icebreakers or team-building activities for virtual meetings include virtual scavenger hunts, where participants find and share objects from their surroundings; "Two Truths and a Lie," where each team member shares three statements about themselves, and others guess which one is false; or "Show and Tell," where participants share a meaningful object or story. Other activities could include virtual coffee breaks, online games, or collaborative problem-solving exercises. The key is to choose activities that encourage interaction, creativity, and shared experiences among team members.

How can remote teams ensure proper documentation and follow-up of action items from virtual meetings?

Remote teams can ensure proper documentation and follow-up of action items from virtual meetings by assigning a dedicated note-taker to record key points, decisions, and action items during the meeting. Using collaborative tools like shared documents or project management software can help centralise information and make it easily accessible to all team members. At the end of each meeting, the facilitator should review the action items, assign responsibilities, and set deadlines. A summary should be distributed to all participants after the meeting, highlighting the main discussion points and action items. Regular check-ins and progress updates help ensure that tasks are completed on time and everyone remains accountable.

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